Testing & Reliability in Practice
Timeline of contracts and roles focused on automation, risk-based testing, and operationalizing quality.
Senior Software Quality Engineer
First Horizon Bank
Turned a messy QA setup into a single AI-augmented Playwright system covering UI, APIs, performance, and E2E, cutting automation effort by about 60%. Pushed quality as a system rather than a phase by adding guardrails, risk-based testing, and reliability checks that brought defect escapes below 2%.
Software Engineer
Fidelity Investments
Modernized automation into a DevOps-aligned Playwright ecosystem with CI/CT pipelines and AI-driven test generation using LLMs. Led QA for critical 401(k) workflows ensuring IRS compliance while building reusable frameworks and quality gates across squads.
Principal Software Engineer
ICON PLC
Led QA for global clinical systems (10k+ users), building scalable Selenium/TestNG frameworks integrated into CI/CD pipelines. Enabled zero-downtime releases with Azure deployments, monitoring (Datadog, Grafana, Splunk), and resilient pipeline strategies.
Automation Architect
MetLife
Defined enterprise automation strategy across web, mobile, API, and DB, delivering scalable frameworks and 12+ PoCs. Mentored global teams and embedded automation into cross-functional delivery, aligning QA with business outcomes.
System Engineer
MetLife
Validated complex insurance systems ensuring accuracy in policy logic, compensation workflows, and financial calculations. Drove defect resolution through traceability, regression testing, and root cause analysis across critical systems.